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How piton777 Handles Your Personal Information

This privacy policy explains exactly what data we collect when you use your account, make deposits via DANA, OVO or GoPay, and contact our support team.

Account data kept secureDANA, OVO, GoPay transaction privacyYour right to access or delete dataNo data sold to third partiesIndonesia-region scope
piton777 How piton777 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct or remove data we hold about you, our support team is the right first stop. You can reach us through live chat, email or the in-app help widget — whichever fits how you're already using the platform. We aim to respond to data-related requests within a reasonable timeframe and will confirm receipt so you know your request is being handled.

Live Chat Open the chat widget inside your account dashboard to send a data request directly. Our team picks up during active support hours and will confirm your request by message.
Email Support Send your data access or deletion request to our support address listed in your account settings. Include your registered phone number so we can locate your account quickly.
In-App Help The help icon inside the mobile interface connects you to the same support queue. Useful if you're on your phone and already logged in — no need to switch apps or copy an email address.
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We've built our data practices around the reality of how Indonesia accounts actually work — mobile-first, wallet-linked, and moving between devices. Here's what that looks like in practice.

Encrypted Storage

Your account credentials and payment references — including DANA and OVO transfer IDs — are stored with encryption. We do not keep full wallet account numbers in plain text on our servers.

Cookie Control

We use session cookies to keep your login active between page loads and across devices. You control these through your browser or mobile settings — clearing them logs you out but does not delete your account data.

Data Retention

We keep your account data for as long as your account is active and for the period required to resolve disputes or meet applicable legal obligations.

Your Access Rights

You can request a copy of the personal data we hold on you, ask us to correct inaccurate details, or request deletion where local law and our legal obligations permit. Contact support to start that process.

Privacy Policy — Questions We Actually Get

These are the questions that come up most often when people check their account settings or reach out to support about data and privacy. If yours isn't covered here, live chat is the fastest route to a direct answer.

We collect your name, email address, and the phone number linked to your account — the same number you use with OVO or DANA. We also log your device type and session information to secure your login.

We share only the transaction data those payment processors need to complete your deposit or withdrawal. We do not share your full account profile with them, and we do not sell your data to any third party.

Send a request through live chat or to our support email, found in your account settings. Include your registered phone number so we can locate your account and respond accurately.

Yes. You can request deletion via support. We'll process it subject to any legal retention obligations — for example, transaction records we're required to keep for a defined period under applicable rules.

Cookies keep your session active so you stay logged in while moving between pages or switching from mobile to browser. You can clear or block them in your device settings — this logs you out but does not delete your account.

We begin the deletion process after account closure and retain only what applicable law or dispute-resolution requirements specify. Once that period passes, personal data is removed from active systems.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.